Recover photos from purchased item
I wanted to know if Ebay could access the photos of a listing that has already ended and send me the photos from it (I am the buyer). The thing is, there is a difference between the ones shown in it and what was received.
1 comment
cinthia@ebay
Hello @antlu_3157,
Thanks for your message. Great question. When you buy your item, we send you an email once the payment has been confirmed and in this email, you’ll be able to see all the transaction details, such as the photos, description, estimated delivery date, etc.
I suggest you look for the eBay payment confirmation email and you’ll be able to see all the information.
Best regards
Cinthia
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