Rating reduction | Help Among Users

lixustechsp · 2025-03-24T18:48:48.251000Z

Hi, given that in the sale of electronic spare parts you are very exposed to buying incompatible parts, often and according to buyers' questions I cancel the purchase because of the high likelihood that the part will end up being returned and in its case with the reason "defective item". Despite these being cancellations agreed with the buyer and often replaced by other purchases, eBay has reduced my rating. As is obvious, there is no claim possible, it's their policy, a certain cancellation ratio = fine. They only leave me the option to keep going with sales and accept the resulting returns, which I don't know is worse. What do you advise me?

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Rating reduction | Help Among Users | eBay Spain