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Refund
Hello, I made a purchase and since the goods didn’t arrive I filed a claim with eBay’s buyer protection. Now I find that I’ve been refunded for my purchase and the goods have arrived — what should I do to be able to pay the seller.
1 comment
cinthia@ebay
Hello @1411*m,
Thank you for your message. I understand that you have already received the item and if you are satisfied with it and want to keep it, you can Contact the seller by sending them a message and telling them that you have already received the item.
On some occasions it is eBay who has refunded you the money and it may be that the seller has kept the funds, but most of the time, the seller has refunded the sale funds, so it is very important that the funds are returned to the seller.
We appreciate your honesty and I send you a warm greeting.
Best regards
Cinthia
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