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REFUND
Hello. I made a return to the seller via DHL to the U.S. Since the 11th, according to the updated tracking, the returned item has been available to the seller at the DHL office in their area. As of today, 02/12, they have not picked it up and I cannot receive the refund. How do I claim the refund if the seller does not pick it up? What do I do? I need help, please. Thanks.
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