Money Refund | Help Among Users

menn1938 · 2023-12-20T23:38:08.732000Z

I have a problem: the seller didn't send me the product, I asked for my money back, they say they already made the refund but I check my bank statement on the date when they supposedly made it and it doesn't appear. I already sent them the bank statement and I'm asking them to give me my money back and to deposit it now to my 18-digit bank key, but they haven't replied anymore. I want to file a complaint with EBay but in the app I don't see the option that the help indicates. How can I file the complaint?

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Money Refund | Help Among Users | eBay Spain