Please note that, as an online trading platform, we would not have direct control over the procedures of each shipping company
If you are referring to a situation in which you have made a mistake when entering your address for an auction you won, your best option is to contact the seller and send them a order cancellation request.
As an online trading platform, we would not have the ability to cancel an order, only sellers can do that and we therefore advise you that in the future, always check that the address you include when completing a sale is correct.
------------------------------------------------------------------------------------------------------------------- This space is for "User to User" comments and help, in this channel, we will not be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.
alvaro@ebay
Hello,
Please note that, as an online trading platform, we would not have direct control over the procedures of each shipping company
If you are referring to a situation in which you have made a mistake when entering your address for an auction you won, your best option is to contact the seller and send them a order cancellation request.
As an online trading platform, we would not have the ability to cancel an order, only sellers can do that and we therefore advise you that in the future, always check that the address you include when completing a sale is correct.
-------------------------------------------------------------------------------------------------------------------
This space is for "User to User" comments and help, in this channel, we will not be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.