Thank you for your message. If the eBay history page (whether purchase history, sales history, or browsing history) is not displaying correctly, has been lost, or you need to recover it, follow these steps:
Refresh the page
Press your browser’s reload button, or press the F5 key. Many times, this solves temporary loading issues.
Access the history again
Go to eBay’s main menu.
Select “Purchase History” or “Sales History” in the corresponding section of “My eBay”.
If you don’t see it in your menu, use the search bar and type “History”.
Clear your browser cache and cookies
Delete browsing data, as stored files can prevent the page from loading correctly.
Sign back into eBay and try accessing the history again.
Try another browser or device
If the problem persists on a computer, try from your mobile phone (or vice versa).
Switch browsers (Chrome, Firefox, Edge, etc.) to rule out local errors.
Make sure you are signed in
The history only appears when your account is properly authenticated. Sign out and sign back in.
Check for notifications or blocks
If eBay requires you to verify your identity or update information, complete those steps, as they may block access to the history.
Contact support if it still isn’t fixed
If after trying everything above you still can’t see the history page, contact customer service using our eBay help pages for a technical review.
I hope this information is helpful. Thank you for your attention and for being part of our community.
This space is for “User to User” comments and help; in this channel, we won’t be able to provide full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.
cinthia@ebay
Hello @uzetalvare-0,
Thank you for your message. If the eBay history page (whether purchase history, sales history, or browsing history) is not displaying correctly, has been lost, or you need to recover it, follow these steps:
Refresh the page
Access the history again
Clear your browser cache and cookies
Try another browser or device
Make sure you are signed in
Check for notifications or blocks
Contact support if it still isn’t fixed
I hope this information is helpful. Thank you for your attention and for being part of our community.
Regards
Cinthia
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This space is for “User to User” comments and help; in this channel, we won’t be able to provide full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.
uzetalvare-0
OP10 months agoThank you very much, I'll keep it in mind. The problem fixed itself.