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Return issue
I have an item that arrived broken, i contacted the seller for a refund and he avoid it, i open a case with ebay and the he accepted, but never sent the shipping label or his address, it is imposible to contact ebay help, they do not solve this and the seller do not response anymore. I am out of States and also tried to call ebay customer service but it is an automated voice, it did not help.
1 comment
cinthia@ebay
Hello @jusetmor0,
Thank you for your message. I understand that you need us to review your case. You can request eBay help if you enter the case from your account and click the "Request eBay Help". You must ask us for help before 30 days have passed after the case was opened, or we won't be able to help you after that time, so it's important to keep an eye on the dates.
I trust this information is helpful.
Best regards
Cinthia
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