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Road wheels
Hi, I'm following up on an order for some road wheels from China. On the one hand it says they are to be delivered from August 6th to 13th, and on the other hand it says they have been returned to the sender. How can I clearly know where my wheels are and when they will arrive? Does anyone know???
1 comment
alvaro@ebay
Hello,
If your order has been shipped from China, it may take a few days to arrive in Spain
We would like to reassure you, since your purchase is covered by the Customer Guarantee Program, in the rare case that you do not receive it within the estimated delivery date indicated in the order details.
As eBay is an online trading platform, we would not have any more information than that provided by the seller.
We recommend that you check both the estimated delivery date of your order and the tracking number provided by the seller, as well as trying to send the seller a message, and remember that you may receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details.
Check this link with information so you can open a claim for an item not received.
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