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The product was charged but an error came up
Today I bought a mobile device, and when I made the payment, it was deducted from my card; however, an error appeared saying the transaction had not been completed, but the money had already been charged. When I look at the purchase history section, the item does not appear, and when I contact support, the item appears as shown in the photo (recent orders); however, I cannot get in touch with them because I am from Colombia and calls are only available in Canada and the United States.
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