Locked
Discussion interactions are currently paused.
An order was placed in Adriana's name and it still hasn't arrived, could you let me know the
GOOD AFTERNOON I PLACED AN ORDER UNDER ADRIANA
AND IT STILL HASN'T ARRIVED CAN YOU TELL ME THE STATUS OF WHERE IT IS
1 comment
alvaro@ebay
Hello,
Please note that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link and you will be able to receive assistance through the eBay.com help pages
From what you mention, we recommend that you review both the estimated delivery date of your order and contact the seller to find out whether they can provide you with more information about the shipment.
Please note that eBay offers protection in situations where a buyer does not receive an order by the estimated delivery date, or receives it in conditions different from what was described. According to our eBay Money Back Guarantee. you may receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details. Check this link for information on how to open a claim for an item not received. You can do so once the estimated delivery date has passed, and if the seller does not respond to you or offer a solution, after 3 business days you can ask us for help so we can try to find a solution for you.
-------------------------------------------------------------------------------------------------------------------
This space is for comments and help from "User to User"; in this channel, we will not be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.