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Sennheiser E906
Hi. I bought a Sennheiser E906 microphone for 90€. It's from a store in Italy, but they shipped it to me from AliExpress China. It sure looks fake, right? Has this happened to anyone? Thanks!
1 comment
cinthia@ebay
Hello @ant_969647,
Thank you for your message. I understand that you have ordered an item and are worried that it may not be the original. If the Sennheiser E906 microphone you bought does not exactly match the description provided by the seller, you are protected under our policies.
You can open the case here, this will alert the seller so they can start the return process. The seller will have to pay the return shipping cost and we always recommend having a friendly conversation between the seller and you so you can resolve the issue in the best possible way.
You can agree on whether you want them to send you the correct item or whether you prefer a refund. It is rare for sellers to ignore your request for help, but if you do not receive a response after a few days, you can request eBay's help if you go into the case from your account and click the option "Request eBay Help". You must ask us for help before 30 days have passed after the case is opened or we will not be able to help you after this time, so it is important to keep an eye on the dates.
It is important that sellers are transparent about the actual location of their items. If the location from which it was shipped does not match the one shown in the description, please complete a report through our help pages. This will help us investigate and address the situation properly. If you need more support, don't hesitate to contact us.
I trust this information is helpful.
Best regards
Cinthia
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