Request closed due to inactivity | Help Among Users

morperez0 · 2024-03-08T19:09:58.448000Z

I filed a request about an item that had not arrived.The item was purchased on November 24, 2023, from England. We know about customs issues and delays due to the Christmas holidays. The request was made about the item not arriving, and surprisingly Ebay responded to this request with this: -------------------------------------------Your request has been closedWe have closed this request due to lack of activity for 21 business days.------------------------------------------- Thanks to this I can't now make any new request because the previous one was closed, so I consider the money, the purchase and everything lost... but it says a lot about EBAY if issues are closed automatically without even asking or investigating what happened. If the seller doesn't respond or provide a solution, the buyer loses the money, but EBAY's purchase fee is still received, whether the package arrives or not, whether the issue is reviewed or not. It's a good business

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Request closed due to inactivity | Help Among Users | eBay Spain