Thank you for your message. We do not have a single phone number for eBay Spain or an email address.
It will depend on the topic of your inquiry in order to obtain the email, chat, or phone number for the correct team, where you will be able to speak and receive help from one of our specialists. I understand from your message that you want to return an item, so I recommend opening a request in our resolution center.
Below, I’ll let you know how to open the request yourself so you can start the process to return the item and obtain a full refund once the seller receives the item back.
You can open the case here, this will alert the seller so they can begin the return process. The seller must pay the return shipping cost, and we always recommend having a friendly conversation between the seller and you so the issue can be resolved in the best possible way.
You can agree on whether you want them to send you the correct item or if you prefer your money back. It’s unusual for sellers to ignore your help request, but if you do not receive a response after a few days, you can request eBay’s help if you go into the case from your account and click the "Request eBay Help" option. You must request our help before 30 days have passed after the case was opened, or we will not be able to help you after that time, so it is important to keep an eye on the dates.
This space is for "User to User" comments and help; in this channel, we will not be able to provide you with full Customer Service help. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.
I have sent the question about the problem with the incorrect battery BBP281, return number ***. 0 change to the correct battery Boch Power 500 vertical BBP3751 . They still haven't solved it, tell me what I have to do, contact 34 *****. I look forward to your resolution, thank you
cinthia@ebay
Hello @jacsoloman0,
Thank you for your message. We do not have a single phone number for eBay Spain or an email address.
It will depend on the topic of your inquiry in order to obtain the email, chat, or phone number for the correct team, where you will be able to speak and receive help from one of our specialists. I understand from your message that you want to return an item, so I recommend opening a request in our resolution center.
Below, I’ll let you know how to open the request yourself so you can start the process to return the item and obtain a full refund once the seller receives the item back.
You can open the case here, this will alert the seller so they can begin the return process. The seller must pay the return shipping cost, and we always recommend having a friendly conversation between the seller and you so the issue can be resolved in the best possible way.
You can agree on whether you want them to send you the correct item or if you prefer your money back. It’s unusual for sellers to ignore your help request, but if you do not receive a response after a few days, you can request eBay’s help if you go into the case from your account and click the "Request eBay Help" option. You must request our help before 30 days have passed after the case was opened, or we will not be able to help you after that time, so it is important to keep an eye on the dates.
I trust this information is helpful.
Best regards
Cinthia
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This space is for "User to User" comments and help; in this channel, we will not be able to provide you with full Customer Service help. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.
jacsoloman0
OP1 year agoI have sent the question about the problem with the incorrect battery BBP281, return number ***. 0 change to the correct battery Boch Power 500 vertical BBP3751 . They still haven't solved it, tell me what I have to do, contact 34 *****. I look forward to your resolution, thank you