From what you mention, it seems very possible that another buyer used Automatic Bidding, and that would explain why they outbid you, becoming the winner of the auction in question.
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alvaro@ebay
Hello,
We’re sorry to read about what happened.
From what you mention, it seems very possible that another buyer used Automatic Bidding, and that would explain why they outbid you, becoming the winner of the auction in question.
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This space is for "User to User" comments and help; in this channel, we won’t be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.