Phone in different condition | Help Among Users

caldrum · 2024-03-27T07:17:44.446000Z

Hello, I have a concernI purchased a refurbished Pixel 7 Pro in "Excellent" condition. According to what I checked in the description, the device could have some signs of use or scratches but nothing else regarding the hardware of the device.I received the device and it only had 2 scratches, excellent in that respect, but the display is damaged at the top. This would already make it a refurbished device in "Good" condition; besides that, it said it would come with a cable and charger, but these do not work. I spoke with the seller and he is willing to give me a refund of only $20, which is absurd since devices of the same model but in "good" condition are between $70-$80 cheaper and also taking into account that I am going to spend at least $30-$40 buying a charger. If I were to request a return, would they refund absolutely everything?Taking into account that I paid for the device, shipping, fees, and taxes. I am attaching two images, one showing the display damage and the other showing how the display should be. Many thanks to anyone who can answer my concern 🙏🏻

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