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The buyer wants me to pay extra shipping to eBay
good afternoon, I need help. Yesterday afternoon I bought a Nintendo switch, within hours I sent the payment. The seller told me that tomorrow (today) he would send it, until then everything is ok. Today he privately sends me a photo of the UPS receipt, saying that I must pay for shipping. That obviously was not included in the details of what I paid yesterday. What was the cost of the item + shipping + taxes. The tracking number that is on the ticket does not exist either. I won't pay, I'm afraid it's a separate scam, I don't agree with that. In fact, nothing similar has ever happened to me.
I don't know what to do, please help me.
1 comment
alvaro@ebay
Hello,
Please keep in mind that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link and you can also get assistance through the eBay.com help pages,where you can request assistance in Spanish when you get in touch.
The costs of each order placed on eBay will be shown when they are completed, and if the seller asks you for an additional cost, we would recommend asking them to cancel the order and issue a refund.
We leave you this guide with more information to request the cancellation of an item.
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