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Carrier
How can I find out which carrier is handling the order I bought?
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How can I find out which carrier is handling the order I bought?
alvaro@ebay
Hello,
If the seller of your order has included a tracking number, you will be able to see all the available details in your account's Purchase History if you click on 'View order details'.
From what you say, we recommend that you check both the estimated delivery date of your order and that you contact the seller to find out if they can provide you with more information about the shipment.
Please keep in mind that eBay offers protection in situations where a buyer does not receive an order, or receives it in conditions different from those described. According to our eBay Money Back Guarantee. you may receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details.
Check this link for information on how to open a claim for an item not received. You can do so once the estimated delivery date has passed if necessary, and if the seller does not respond to you or offer a solution, after 3 business days you can ask us for help so that we can try to find a solution for you.
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