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Verification
I have to finish the step by verifying my identity in order to sell. I’m uploading the images of my residence permit but it’s not being accepted. It says the image resolution is very low. I’ve uploaded the images several times and taken photos, but it keeps saying the same thing. I have some items sold with a positive balance, but I can’t withdraw the money; the bank account is verified
1 comment
alvaro@ebay
Hello,
The NIE would not be accepted to update your account information, but you can provide as an alternative a copy of your driver’s license, residence permit, or passport (not the numbers, but an image of one of these documents) at the bottom of the page when trying to complete the registration.
We would advise you to try changing the resolution of the photos you are trying to submit, and it is important to clarify that in the field intended for the DNI you will not be able to enter other information, and if you have any further specific questions about changing your eBay account from individual to business, we would advise you to contact our specialized Team directly from this page and you can contact them via chat or request a call, so they can provide you with more help on this.
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