Negative vote | Help Among Users

*miggy* · 2024-06-16T14:54:22.820000Z

I've been on Ebay since 2002, and I’ve received my first negative feedback. I made a sale to the USA by mistake. And I say by mistake because I don't ship to the United States. I canceled the transaction “at the buyer’s request” when it was my decision.Now the buyer is angry, and in bad faith left me negative feedback despite having refunded him and explained that it was a mistake. Unfortunately, Ebay sends you the standard email, and the feedback doesn’t change. I’ve removed all the items for sale and will stop using Ebay. The question is... what can I do to remove that rating? (more than 700 transactions, all of them +).No one on Ebay cares. I think Ebay protects the buyer more than the seller even though we’re the ones who take on the hefty fees. How can I get the feedback canceled? Thanks

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Negative vote | Help Among Users | eBay Spain