Xiaomi Redmi note 11 s | Help Among Users

autotechno · 2024-01-03T19:59:53.644000Z

Hello, in July I bought this phone here. It was a gift for my mother, and last week after just a few months of use, the phone has become locked and unusable for now. Apparently it’s a recurring issue on some Xiaomi phones, from what I’ve been able to find out. I’ve contacted the seller and he tells me that this error is because the ROM has been flashed and that this does not cover the warranty. Obviously, my mother, an elderly woman who only makes phone calls and uses WhatsApp, has not flashed any ROM. I don’t even know how to do that myself. How does the warranty work for items bought here? Many thanks in advance.

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