Item purchased as a guest in July and not received in September | Submission

emilqui_30 · 2023-09-14T11:52:36.635000Z

Good morning:On July 17 I bought an item as a guest. The seller sent me a message saying that because of a serious family matter he couldn’t send it to me so that it would arrive on the expected dates (July 26-28). So we agreed that he would send it to me in September.I’ve written to him several times and he doesn’t reply. And the item hasn’t arrived. Since every time I go into eBay help it always asks me for identification or registration, I’ve registered, but I can already see that it’s useless because I ordered the item as a guest.In short, I don’t know what to do, but I don’t want to be left without the 160 euros I paid and without the item. If there is someone who can advise me on what to do, I would appreciate it. Many thanks.

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Item purchased as a guest in July and not received in September | Submission | eBay Spain