I bought an item and I can't cancel it | Submission

aadrian-24 · 2023-06-01T20:00:37.654000Z

I made a purchase of two special editions of a video game a month ago. I waited for the seller to send the package, which was supposed to be sent about a month later. When I saw that they weren't sending the package, I contacted the seller directly, but they don't reply. I have tried to cancel the package but I can't. I'm trying to find help, but it's impossible to find it on this website, which is terrible when it comes to being intuitive to navigate and transparent about important information.It seems like a total step backward to me that you don't have direct consumer support channels and that you leave us completely unprotected against scams!

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I bought an item and I can't cancel it | Submission | eBay Spain