The company Paack does not recognize the tracking number provided by eBay | Submission

marianillo · 2024-01-08T14:31:21.994000Z

I bought a product from a seller in the United States.The seller sent it and it arrived in Spain.The company in charge of shipping it is Paack. It shows that they made multiple delivery attempts, the last one on Saturday, January 6.That’s odd because the rest of the days we were here. It’s highly unlikely that none of the 5 times we were at home. Two attempts were supposedly after 10:00 p.m. Very strange all around.The thing is, I call Paack to arrange a delivery, or see where I can go to pick up the package, and they tell me that the tracking number shown on the eBay page they do not recognize, and that therefore nothing can be done.The curious thing is that they managed to make the package show up on eBay as delivered on December 28, when on January 6 they supposedly tried to deliver it again.I’m afraid that when the deadline comes I won’t be able to claim anything because:1) It shows as delivered2) It shows as if they had tried to deliver it 5 times, which is completely false.

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The company Paack does not recognize the tracking number provided by eBay | Submission | eBay Spain