Malfunction of tracking codes for shipments with multiple items
Hello everyone,
I'm having a problem with the tracking code for a shipment with two items for the same buyer. I try to enter the same code for both items and sometimes it gets unchecked as "shipped" and goes back to "paid", sometimes tracking doesn't appear on one and does on the other, and in this case I've never gotten updated shipping company information.
Has this happened to anyone else and/or does anyone know how to fix it? I think it's a problem eBay should check, but I'm asking just in case.
Thanks.
1 comment
marco@ebay
Hello, @shaqspain. Thanks for your inquiry.
To report possible technical issues, the best thing is to get in touch with us, since this is a user-to-user help forum, we wouldn’t be able to do much more through this medium.
Regards,
Marco.
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