I don't understand the final step as a seller
Hello, this is the first time I'm going to make a shipment for a sale, but when I'm on the final packing step, it says like I have to pay for everything??? I don't understand, why do I have to pay for the item + shipping if I'm the seller?
1 comment
marco@ebay
Hello, @laranise. Thanks for your message.
You have to pay it yourself, but that’s what you charged for the shipping costs in your listing. In other words, the amount the buyer pays includes the item + shipping costs. From there, you’ll be able to take out the funds the buyer already paid through the listing.
Now, if you forgot to charge shipping costs in your listing and set it to free shipping, it would already be too late, although you could try to let the buyer know and try to cancel the transaction.
Best regards,
Marco.
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