Problem with return | Submission

er_demon · 2024-05-03T09:26:16.436000Z

Hello, good afternoon, I want to request a return for an item because it does not match the listing.The seller has accepted the return, but is not providing a shipping label or tracking number, and says that the shipping company will come to my house to pick up the package, without any return details appearing in the corresponding section.The deadline to send the return label was today, the 3rd, and they still have not provided any information.I am trying to select the option to request help from eBay, but this option does not appear anywhere; I don't know how to proceed, any suggestions?

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Problem with return | Submission | eBay Spain