Problems with Packlink and Seur | Submission

tareixan · 2023-06-27T12:44:51.559000Z

So it turns out I sold an item, I paid for shipping, I set up Seur, they came, picked it up, I have a tracking number, all good. 6 days later, the tracking doesn't move and it turns out it's a pickup number. My package is at Seur, nobody knows where, and Packlink isn't replying to tell me why it hasn't been sent. Seur bounces me back to Packlink and nobody tells me how to sort this out. Ebay is washing their hands of it (which seems outrageous to me, because it's not my fault who they integrate their business with), and nobody is giving me a solution. I filed a claim for the package as lost because it was insured... and they still aren't replying.The good thing is this has happened to me before, and Packlink sorted it out for me, but this time I've been 2 days without a solution.Has this happened to you?

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Problems with Packlink and Seur | Submission | eBay Spain