Seller sends tracking number but doesn't send the item | Submission

elasens0 · 2024-09-27T22:51:51.922000Z

I made a purchase and paid for it on the 21st in the morning. It said the seller would ship it in two days, and that it would arrive between the 26th and the 30th. Since by the 25th the buyer had not done/said anything, I wrote asking if they were going to ship it. They told me it would be sometime this week (which was already past the 2 days, and it would be hard to meet the deadline) and posted a tracking number. That number, from Correos España, is simply a number that shows you have prepared the shipping label. But you do it from home. It’s Friday the 28th, and when I check, the package still hasn’t been shipped, eBay won’t let me cancel the purchase because it thinks that code means it has been shipped, and that’s not true. Of course it won’t arrive on time anymore. I ask the seller and they tell me they’re traveling (they could have said that the day I bought it) and that their wife will ship it to me on Monday (I don’t believe them anymore... in the listing it says two days, then they stretch it to a week, and now... even more days). How do I make eBay understand that putting in a tracking code does not mean it has been shipped? If it were up to me, I’d cancel the purchase, but of course, since that code has already been entered, it has me blocked. And the thing is, he admits he hasn’t shipped it... He can keep stalling me as long as he feels like it...

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Seller sends tracking number but doesn't send the item | Submission | eBay Spain