DHL SELLER, THE COMPANY DOES NOT NOTIFY THE ARRIVAL OF THE ITEM, THE SELLER KEEPS THE MONEY AND THE MONEY | Payment

hunter_thompson · 2025-05-09T07:26:21.046000Z

Purchases in the United States. At least eBay uses DHL in the United States for its purchases and sales. DHL is a complete disaster.This company generates a tracking number that, when it arrives in the destination country, they convert into another number. Which makes tracking it a real mess.What's more, on their tracking page the item always appears as on the way but it never reaches its destination or if it does arrive, they don't notify you, so it is returned to the sender. All of this, combined with the fact that the sending seller doesn't take responsibility because -and according to eBay Customer Service, where you file the corresponding complaint- the seller has it listed as picked up when that is completely false. Needless to say, the complaint is resolved in favor of the seller, leaving you without the item and without your money.

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DHL SELLER, THE COMPANY DOES NOT NOTIFY THE ARRIVAL OF THE ITEM, THE SELLER KEEPS THE MONEY AND THE MONEY | Payment | eBay Spain