Buyer doesn't pick up the package, how do I make a claim? | Sell on eBay

todosnk · 2025-01-16T08:58:22.655000Z

What should I do when an item has been sent, but the buyer doesn’t pick it up? Since eBay is holding the payment, can’t I collect it? And in the case of a return, who pays for sending the package back (also, I paid for shipping, which hasn’t been reimbursed either since I still haven’t been paid for the item)? And if the package gets lost during the return, do I end up with neither the sale payment nor the item?Thanks.

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Buyer doesn't pick up the package, how do I make a claim? | Sell on eBay | eBay Spain