el 10-02-2021 18:32
The seller offered another solution
Hi Paulo,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"The package was delivered to the address in the USA we have no control over it now, it’s actually eBay who handles international shipping using global program. Please talk to them they should be able to help find it and give you estimated time "
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.