Thank you for your message, I’ll be happy to help you. When you make a purchase on eBay and it is verified that the payment has been sent, eBay sends you directly to your email an invoice that at the same time serves as an order confirmation.
If this is not enough, you can request an invoice only from professional sellers, and they will issue the invoices in accordance with the laws and taxes of the country where they are registered and not the country of their buyers, so the first thing you will need to do is contact the seller to see if they can issue the required invoice.
If the purchase was made from a private seller, they will not be able to issue an invoice, since they are not registered as a business, and this is where the email that eBay sent you at the moment you completed payment can be useful, as it contains all the data to function as an invoice, in case you want to make the item’s warranty valid directly with the manufacturer.
You can look for the confirmation email that eBay has sent you and use it for whatever purposes are necessary. I hope this information clears up your question.
This space is for "User to User" comments and help; in this channel, we will not be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our self-service links or at the bottom of each page, you can see the link to contact our customer service channels.
cinthia@ebay
Hello @idsens,
Thank you for your message, I’ll be happy to help you. When you make a purchase on eBay and it is verified that the payment has been sent, eBay sends you directly to your email an invoice that at the same time serves as an order confirmation.
If this is not enough, you can request an invoice only from professional sellers, and they will issue the invoices in accordance with the laws and taxes of the country where they are registered and not the country of their buyers, so the first thing you will need to do is contact the seller to see if they can issue the required invoice.
If the purchase was made from a private seller, they will not be able to issue an invoice, since they are not registered as a business, and this is where the email that eBay sent you at the moment you completed payment can be useful, as it contains all the data to function as an invoice, in case you want to make the item’s warranty valid directly with the manufacturer.
You can look for the confirmation email that eBay has sent you and use it for whatever purposes are necessary. I hope this information clears up your question.
Kind regards.
Cinthia
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This space is for "User to User" comments and help; in this channel, we will not be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our self-service links or at the bottom of each page, you can see the link to contact our customer service channels.