Hi everyone, can anyone help me verify my cell phone number? I can't verify it because I'm not in Venezuela or any city where I can receive the verification code on my phone. I live in Colombia.

eBay causes problems if you send a package to a pickup point, especially if the shipping company isn't among the few listed there when there are many more. Many people already send their package because it's more convenient to a closer pickup point, so well, some people don't think that's okay, and they give you problems on top of that, even though they send you a copy of the label with the recipient's address, to whom it notifies that the package is available via email and sometimes by emd

I need to contact eBay customer service to review my not-received item case. Could you point me to the direct link to send a message to official support?

Good afternoon, I am very outraged with eBay for not controlling its sellers and I will explain my case; I was looking for a specific phone model. I found it and before buying I asked them if they shipped to my postal code and address, their response: customs inspection, unusual weather or other unknown reasons may affect the shipping speed of the product... and since I wasn't in a hurry to receive the phone I ordered it and paid for it, as I did not receive any negative response from them about shipping. A few days later they wrote to me saying that the order would take even longer, 2 to 3 weeks, and that if I did not agree I should cancel the order. Since I did not cancel the order they sent me another message saying they could not ship to my postal code, that they would cancel the order, and I sent them the screenshots, to which they replied that I should cancel the order, so I cancelled it and what was my surprise when I saw the deposit in my account, for the phone I paid 234,96 € and the refund in my account was 219,61 € and my question is: where are the missing 15,35 €? When they didn't even send me the phone and the listing says free shipping. I feel outraged by eBay for allowing this on its platform. As a user, because of things like this I wouldn't recommend it and I don't think I will use it again, and to the gentlemen at eBay: I have screenshots of the conversations and bank statements at your disposal, though I don't think you'll even bother to ask me for them. I'll leave it there and let you draw your own conclusions. Regards and thank you.

j'ai deja effectuer 2 ventes et maintenant je n'arrive plus a vendre, et. j'ai ce message qui apparaît : Nous devons encore vérifier vos informations. Afin de garantir la sécurité de notre plateforme pour vous et la communauté eBay, seuls les vendeurs vérifiés peuvent mettre des articles en vente. Pour le moment, vous pouvez uniquement enregistrer un brouillon de votre annonce. {e295464-1300097x}

I bought my scale model airplanes from the US on EBAY as I always do, it turns out the last one was supposed to arrive on 22/6, on the DHL ECommerce tracking it says Unable to deliver, Exception and Refused return, they never contacted me for delivery, nor to go to a pickup point, I understand that they hand it off to third parties but they are a disaster, now the system says delivery date 24/7, when DHL already tells me it's on its way back to the seller, I'm in limbo between DHL and Ebay

After the first failed home delivery attempt, the transport company CTT Express acknowledges via email that due to technical difficulties they cannot deliver it to any collect point. I inform the seller of my intention to request a refund and attach confirmation of the delivery address, emails, and tracking. I let them know when CTT Express starts the return to origin, Germany. The seller tells me they will issue a full refund when the package leaves Spain. Six days later and with no news from the seller, I open a case on EBay; to my surprise, the case is closed in less than 24 hours, claiming that I had provided an incorrect shipping address during the purchase process (the EBay purchase receipt, payment via PayPal, and the first home delivery attempt prove otherwise) My appeal is automatically denied by customer service that seems to be managed by AI. The options they give me are: request a refund from the seller (after having disavowed me by closing the case) or file a claim with the OCU. A later phone conversation with customer service confirms the above. It doesn't matter that I am right, that I have purchase and payment receipts with the correct address, emails in which the transport company acknowledges technical difficulties, messages with the seller, and tracking that shows the return shipment in Germany delivered to the seller. EBay holds me responsible for an error by the transport company, and the seller ignores my message asking whether they have already received the shipment. Without the shipment or a refund, left to make claims with OCU or PayPal. After more than 15 years and a record of 100% positive votes in 672 purchases, I was not expecting such biased and unfair treatment.

I placed an order, I paid for it and I'm still waiting for it, and the seller isn't replying to me. eBay isn't giving me a solution either. This is a scam.

I don't have the tracking for the item, the delivery date has passed, and I have no news from the carrier; I send them messages and they don't reply

I set up my store selling leather shoes from major brands at outlet prices. I've been open for a month and only made one sale. Can you help? I offered free shipping, but that greatly increases the cost of the products. I've noticed that practically no one offers free shipping. I also set an above-average fee for eBay. Even so, I've only made one sale so far. Can you give me an idea of ​​whether eBay is really a good place to sell and how long it takes? And what can I do to speed things up besides paying almost 20% to eBay???