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My order didn't arrive
I bought a women's perfume through eBay as a gift and it was supposed to arrive on Monday, September 9, and it hasn't arrived nor have they contacted me
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I bought a women's perfume through eBay as a gift and it was supposed to arrive on Monday, September 9, and it hasn't arrived nor have they contacted me
alvaro@ebay
Hello,
Please remember that for registered users on eBay.com like you, we would always recommend using the eBay.com forums from this link and you can receive assistance through the eBay.com help pages
In any case, we would like to reassure you, since your purchase is covered by the Customer Guarantee Program, in the rare case that you do not receive it by the estimated delivery date indicated in the order details.
We recommend that you check the tracking number provided by the seller and remember that you may receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details. Check this link with information on how to open a not received item claim.
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