EBAY THEFT, NO WAY TO CONTACT THEM. | Help Among Users

oramasdj · 2025-12-17T18:08:20.312000Z

the modus operandi for scams on eBay: you buy an item, the seller sends it to an address that doesn't exist, and UPS doesn't move the item for a month. The seller refunds half the money and then won't even let you open a claim in the order options because it's closed since they already refunded you. In messages, the seller suggests you contact eBay, and that's no longer possible if you're from Mexico. A very sophisticated way of stealing, since I didn't use PayPal, I paid with a card.here's how it happened:I made two purchases with different sellers for an item of the same model, I received order number 09-13787-83169 and proceeded to rate the seller, leaving my positive review and photos of the item received. When I clicked, another window for the same item appeared and I thought it was a system error and rated it again without realizing that it was already the other item that still hadn't arrived, order 04-13790-36016. I never received the second order and the system doesn't give me the option to open a refund for a lost order. I contacted UPS and they never answered. In the end I contacted the seller and he gave me a partial refund, not the full purchase amount, saying that the package had been lost. He tells me to contact eBay to get the remaining money from the purchase. In the order I don't see any option to request the remaining money or how to contact eBay. I have sent hundreds of emails in the contact section and after a week they still don't answer.You can't open a request for this itemThe seller has already given you a full refund for this item. Contact us to receive a refund for the remaining balance.THIS IS HOW THEY STEAL, THE SELLER KEEPS PART OF YOUR MONEY AND EBAY KEEPS THE TAXES AND THE SHIPPING COST.

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