Order tracking

Question

Good morning, according to the package tracking information, today it has been 10 days since it arrived at eBay's international shipping center, it is coming from the USA, and there have been no more updates, apparently eBay has not sent it yet, I don't know if this is normal?? Thanks

alvaro@ebay · Accepted Answer

Hello,   What you’re saying seems perfectly normal, since if your order is shipped from the United States, it may take a few days to arrive in Spain   We’d like to reassure you, as your purchase is covered by the Customer Guarantee Program, in the rare case that you do not receive it within the estimated delivery date indicated in the order details.   Please keep in mind that if you make purchases from sellers in the United States, and the seller ships through eBay’s international...