How do I get a refund for a fraudulent return? | Help Among Users

compured_computers · 2024-11-19T10:53:50.855000Z

Hello everyone, Thanks for your time in replying. We are a company and are listed as a professional and top-rated seller. We had a fraud attempt case, in which eBay ruled in our favor on appeal. It refunded the amount of the original sale (item + original shipping costs), but no one has reimbursed us for the return shipping costs. Is there any way to recover that money spent on the return label?(And I don’t think the buyer who lost the case will want to hand it over voluntarily). Again, thanks for your time.

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How do I get a refund for a fraudulent return? | Help Among Users | eBay Spain