Ebay me manda el siguiente mensaje y no entiendo exactamente que es lo que me piden y tampoco entiendo porqué me lo piden. ¿A alguno os ha pasado? ¿Me puede alguien ayudar? en mi banco no tienen ni idea que es lo que se me pide.
Thank you for your prompt response to our request to verify account information. Regrettably, we need to inform you that we were not able to complete verification with the information you provided.
In order to complete our verification process, we are asking you to provide a bank statement. Your bank statement will be used to validate the identity information you provided previously. Until you provide us with this documentation, your payouts are on hold.
Please upload a bank statement that:
• Includes the name and address of the account owner or business entity
• Includes the bank's name
• Includes transactions details
• Lists the bank account number (at least the last 4 digits) which must match the bank account on file with eBay
• Is less than 3 months old
Thank you for your understanding and quick action in resolving this important step.
Best regards,
eBay
